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Up to 35% off Photobook Code: StandWithUkraine Ends: 17/07



Welcome to us.gramophone.ua! The site is owned and operated by Us.gramophone.ua and its respective employees and contractors. Before you use or access our services, you must carefully review the Terms and Conditions set out below (the "Terms"). They contain the legal terms and conditions that govern your use of and access to our website and mobile applications (collectively, the “Site” and “Apps”), as well as our provision of products and services.

By using our service, (herein referred to as “Service”) you are deemed to have read and accepted the terms and conditions set forth, hence forming a legal binding agreement between Us.gramophone.ua and yourself pursuant to which you agree to comply with the Terms, and use this website only in a manner consistent with the Terms. Should you not agree with any part of the Terms, you are advised not to access this website. It is your responsibility to regularly review the Terms of Service to determine if there have been changes.

Legal Age Requirement

There is no legal minimum age requirement to access and browse this website; however, we do advise that anyone below the age of 18 should obtain parental consent in using our services, and for the submission of credit card information when placing an order. We strongly recommend that parents and guardians supervise their children’s use of the Website.

Use of our Sites and Apps

All Software material, information and content furnished by the Us.gramophone.ua are protected by copyright and other applicable and relevant laws. You may access and use our Sites and Apps solely for your personal, noncommercial use. Except as expressly authorized hereunder, our Sites and Apps may not be reproduced, duplicated, copied, sold, resold, visited, reverse-engineered or otherwise exploited for any commercial purpose without our prior written authorization. We reserve the right to alter or discontinue our Sites and Apps, in whole or in part, at any time in our sole discretion.

Subject to and conditioned upon your compliance with these Terms, we grant to you a non-exclusive, non-transferable, limited right and license, without right of sublicense, to access and use our Sites and Apps, including any images, text, graphics, sounds, data, links and other materials incorporated into our Sites and Apps (other than your User Submitted Materials as defined below), solely as made available by us and solely for your own personal purposes. Except as expressly authorized by these Terms, you may not use, reproduce, distribute, modify, transmit or publicly display any portion of our Sites and Apps or create derivative works of any portion of our Sites and Apps without our written consent. While using any of our Sites and Apps, you agree not to:

If you fail to comply with the above rules, such failure will constitute a violation of these Terms, and in addition to any other rights or remedies we may have, we may immediately terminate your access to and use of our Sites and Apps.

Some features of our Sites and Apps may enable you to send and receive transmissions. You acknowledge that we have no responsibility or liability for any transmissions, and/or any content included in such transmissions, sent or received by you. We reserve the right, in our sole discretion and at any time, to set limits on the number and size of any transmissions sent by or received through our Sites and Apps and/or the amount of storage space available for transmissions or for any feature made available through our website.

While Us.gramophone.ua does not and cannot review all submissions, and is not responsible for their content, Us.gramophone.ua reserves the right to move, refuse to print and delete submissions that, in its sole discretion, is believed to be as described in paragraphs through above, or otherwise unacceptable. You acknowledge and agree that any submission may be published, copied, customized or removed for the purposes of delivering the Services. In addition, you undertake that you will be liable for any action taken against Us.gramophone.ua in relation to such activities and will fully indemnify Us.gramophone.ua against all actions, claims, demands or costs which may arise as a result.

We do not store your order information such as delivery, payment and billing data, and storage for uploaded files are optional. We recommend that before submitting files to us, you retain a copy for yourself to use for future re-ordering, or in the unlikely event of your digital images being corrupted or lost. You should always retain your own copies of all files uploaded or otherwise supplied to us. Us.gramophone.ua has no ownership in any of your book content.

Member Account

You may create a member account with any of our Sites and Apps by registering your name, providing certain information about yourself, and creating a password. The Site or App you register with may provide single sign-on functionality; this allows us to offer features such as the ability to use your Us.gramophone.ua account credentials across our integrated Sites and Apps where available, and to merge your accounts so you may, for example, seamlessly add your Lifetouch professional photos to your Us.gramophone.ua account. You agree that you will provide complete, current and accurate information about yourself as requested, and that you will keep that information up to date. You are responsible for safeguarding the confidentiality of your username and password that you use to access your member account on our Sites and Apps. You agree not to disclose your username or password to any third party. YOU AGREE THAT YOU ARE SOLELY AND FULLY RESPONSIBLE FOR ANY ACTIVITIES OR ACTIONS TAKEN UNDER YOUR ACCOUNT, WHETHER OR NOT YOU HAVE AUTHORIZED SUCH ACTIVITIES OR ACTIONS. You will immediately notify us of any unauthorized use of your account on any of our Sites and Apps.

Third Party Links

We may provide links to third party sites that may interest you. We do not have control over the content or availability of these said sites and are not responsible for any content in the said third party sites. It is your responsibility to read and understand each site’s privacy and other policies and terms and conditions of their service. If you have any questions or concerns regarding these third party sites, please contact the respective site’s webmaster or site administrator.

Order Policy

Receipt of an electronic order or other form of order confirmation by no means signify Us.gramophone.ua’s acceptance of your order, nor does it constitute confirmation of our offer to sell. Us.gramophone.ua reserves the exclusive right at any time after receipt of your order, to accept or decline your order for any reason. Us.gramophone.ua also reserves the right at any time after receipt of your order and without prior notice to you, to supply less than the quantity you order for any time. Your order is deemed accepted by Us.gramophone.ua upon our delivery of products that you have ordered. We may require additional verifications or information before accepting any order.

Fee and Payment Terms

All prices are in their respective local currencies and payment must accompany each order. There is no charge for browsing or accessing the Site. Prices, products and services offered are subject to change without prior notice from time to time at our discretion upon posting by Us.gramophone.ua on its website(s). Please refer to our Product price list for complete listings.

You hereby agree to pay all fees and charges incurred in connection with your orders which include without limitation taxes, foreign transaction fee, duty imports, value-added taxes and customs clearance, if any. Payment terms will be via online credit/debit card transactions, our official merchant of payments, or unless otherwise stated. We reserve the right to refer to your credit card provider. Us.gramophone.ua will not be held liable for any losses you may suffer as a result of unauthorized use of your credit card by any other party. An electronic sales order confirmation will be sent to your email address once your order has been captured into our system.

Delivery of Products

All products or prints will be delivered to the delivery address supplied by you during the order process. Time for delivery is an estimate only and it is not a condition of this agreement. Delayed delivery is not a basis for cancellation of the order or a request for compensation. Orders may be refused if we believe that there is any infringement to this Terms of Service, and entirely at the discretion of Us.gramophone.ua

Force Majeure

A party will not be liable for non-performance or delay in performance caused by any extraordinary event or circumstance beyond the control of such party including, without limitation, wars, strikes, riots, hostilities, revolutions, national emergency, explosion, civil commotion, embargo, fire, flood, earthquake, volcanic eruption, and force of nature or any “acts of God”.

Satisfaction Guarantee & Product Warranty

Us.gramophone.ua is proud of the outstanding quality and craftsmanship of our products, and provides 100% Satisfaction Guarantee* against any manufacturing defects. Refunds and cancellation of order is generally not provided except for cases of process or product malfunction (i.e. workmanship defect, book arrives damaged, product do not match ordered items). You can cancel an order on your own initiative within 24 hours of ordering by contacting our support team. After 24 hours, we cannot cancel the order, except as specified in the return policy.

Us.gramophone.ua reserves the right at any time to substitute/ change brand as well as material used in production of your book without prior notice. In cases of material shortage, we will substitute by using the next best alternative material of the closest quality and specification.

As the orders are assembled by hand, the end result may differ from our website images. Us.gramophone.ua also reserves the right to change or alter any production methods without prior notice. These may or may not result in a slight difference in the final outlook or slight color shifts, while maintaining the same quality and standards.

IMPORTANT: We do NOT accept any amendments or changes to be made to the file ONCE the file is already uploaded. Therefore, it is solely the responsibility of the customer to check thoroughly before ordering their project(s)

Us.gramophone.ua is not responsible for customer-generated mistakes, errors or defects including spelling, typographical or grammar errors, poor image quality derived from low-resolution images, order quantity or other ordering errors. Please be sure to preview your books carefully before placing your order. Images and text will be printed as they appear in the Preview. We do not proofread for, or correct, any such customer generated mistakes.)

To file a complaint, kindly contact our customer service by writing to us together with picture of problem/areas of dissatisfaction. We will assess the condition of the item(s), and at our sole discretion to either repair or replace the product(s) that does not meet the warranty or condition. All complaints on defective product(s) must be submitted within 30 days upon receiving your product(s).)

Acceptance of Agreement

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. Us.gramophone.ua reserves the right, at our sole discretion, to update or make modifications to this Terms of Service from time to time without prior notice. The date of modification will be reflected at the top of this page. If you have a question regarding our Terms of Service, please contact us through our Support page.

Copyright Information

Copyright © 2022. All Rights Reserved. The logos and trademarks displayed on the Website and/or products are the sole property of Us.gramophone.ua. Usage of these marks is strictly prohibited. Us.gramophone.ua also reserves the right to print their logo on a limited number of products.

Contact us

Please contact our Customer Service department

59, Chornovola ave. office 327
Lviv, 79058